Information we collect
We collect information you choose to provide through our contact form, including your name, contact details, country of residence, service request, annual-income range where supplied, and message. When you use the client portal, we may also process account, device, IP address, sign-in, transaction, and support-message information needed to provide and protect the service.
How we use information
We use information to respond to enquiries, provide and secure client services, maintain account records, communicate about service requests, detect suspicious activity, and meet applicable legal and operational obligations.
When we share information
We do not sell personal information. We may share it with service providers who support our website, communications, and client services, or where disclosure is required or permitted by law. We require appropriate safeguards from providers handling information for us.
Security and retention
We use reasonable administrative, technical, and organisational measures designed to protect information. We keep it only for as long as necessary for the purpose collected, our client relationship, or applicable recordkeeping requirements.
Your choices
You may ask about the personal information we hold about you, request correction where appropriate, or ask a question about this notice. Some requests may be subject to identity verification and legal exceptions.
Privacy contact
Email clientrelations@grandcaymanfcu.com or write to 200 Elgin Avenue, George Town, Grand Cayman, P.O. Box 2190, Grand Cayman KY1-1102, Cayman Islands.