We will not ask for secrets
Grand Cayman Federal Credit Union will not ask for your password, PIN, or full card number by email, text message, or an unsolicited phone call. Do not share one-time codes with anyone.
Use the trusted portal
Sign in directly at portal.grandcaymanfcu.com/login. Check the web address before entering any details and avoid signing in through unexpected links or attachments.
Keep devices secure
- Use a unique, strong portal password.
- Keep your device, browser, and security software up to date.
- Do not use public Wi-Fi for sensitive account activity unless you trust the connection.
- Sign out when you are finished on a shared device.
Report a concern
If you notice an unfamiliar sign-in, transfer, message, or card activity, contact Client Relations promptly at clientrelations@grandcaymanfcu.com. Include only safe reference details; never include your password, PIN, or full card number.